TITEL
Improving business by integrating the procurement process
FöRFATTARE
Hagelberg, Henrik; Johansson, Henrik
INSTITUTION
Industriell ekonomi och samhällsvetenskap / Nationalekonomi
SAMMANFATTNING
Much of managers’ attention when it comes to increasing the organisational
effectiveness has today turned from an intra-enterprise focus towards an
inter-enterprise focus. Managers have realized that the integration and
coordination of for instance procurement activities can give significant
benefits.
Previously EDI have been the most important information communication
vehicle but the Internet is being used more and more. This thesis focuses on
the problems and opportunities that distributors’ of industrial goods and
services may experience if they decide to integrate their procurement
processes with their suppliers via the Internet. We intend to examine which
the driving and inhibiting factors are as well as their impact on the
distributor’s decision to integrate with the supplier or not. To reach our
objective we have conducted a multiple case study of five distributors in
the industrial supply sector.
Our study shows that drivers of integration are first of all efficiency
improvements. Strategic benefits do not drive the development to the same
extent since they are hard to concrete. The most important inhibitors
include incompatibility between different systems and formats and cultural
factors.
ISSN 1402-1617 / ISRN LTU-EX--04/122--SE / NR 2004:122
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